Privacy Policy — Madame Serviettes

Last updated: [Date]

At Madame Serviettes, we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.madameserviettes.com].

1. Data Controller

The data controller responsible for your personal data is:
Madame Serviettes
[Business address]
[Contact email]
[Company registration/SIRET number if applicable]

2. Personal Data We Collect

We may collect the following personal data:
• Identification information: first name, last name, email address, shipping address, phone number
• Payment information: processed securely via our third-party payment providers (we do not store your card details)
• Browsing data: IP address, browser type, pages visited, session duration

3. Purposes of Processing

We use your data for the following purposes:
• To process and ship your orders
• To send order confirmations, updates, or newsletters (only with your consent)
• To respond to your inquiries via our contact form
• To analyze traffic and improve our website and user experience

4. Data Sharing

We do not sell or rent your data. We may share it only with:
• Payment providers (e.g., Stripe, PayPal)
• Delivery and logistics partners (e.g., La Poste, Colissimo)
• Analytics and marketing tools (e.g., Google Analytics, Mailchimp)

5. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes described above, and in compliance with legal obligations.

6. Your Rights

Under the GDPR, you have the right to:
• Access, correct, or delete your personal data
• Object to or restrict how your data is processed
• Receive a copy of your data (data portability)
• Withdraw your consent at any time

To exercise your rights, please contact us at: [contact email].

7. Cookies

We use cookies to enhance your experience and analyze website traffic. You can manage your cookie preferences through our cookie banner.

8. Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or disclosure.